I think soon AI will be build into a lot of different software. This is when it will really get awesome and scary.
One simple example are e-mail clients. Somebody asks for a decision or clarification. The AI could extract those questions and just offer some radio buttons, like:
Accept suggested appointment times: [Friday 10:00] [Monday 11:30] [suggest other]
George whats to know if you are able to present the draft: [yes] [no]
I think Zendesk (ticketing software for customer support) already has some AI available. A lot of support requests are probably already answered (mostly) automatic.
Human resources could use AI to screen job applications and let an AI resarch additional information about the applicant on the internet, and then create standardized database entries (which may be very flawed).
I think those kind of applications are the interesting ones. Not another ChatGPT extension/plugin.
I’m trying to build that already personally. My plan is mbsync to Maildir storage, then process all emails using Haystack. Then trigger a pipeline on each new email with the goal of proposing some actions.
Still bouncing around various approaches in my head, but all seems very doable already.
I was leaning towards the opposite and thinking about some way to support many email clients by perhaps leveraging IMAP to store drafts generated by the AI backend.
Another idea I had was to output it’s results into a ticketing system and allowing it to attach related documents and information it finds to be reviewed by a human and provide optional pre-configured actions.
Google already has something like this. You get a text message and it pops up on your phone with buttons like "yes", "no", "sounds good thanks", or "hahaha" depending on what you received.
One simple example are e-mail clients. Somebody asks for a decision or clarification. The AI could extract those questions and just offer some radio buttons, like:
I think Zendesk (ticketing software for customer support) already has some AI available. A lot of support requests are probably already answered (mostly) automatic.Human resources could use AI to screen job applications and let an AI resarch additional information about the applicant on the internet, and then create standardized database entries (which may be very flawed).
I think those kind of applications are the interesting ones. Not another ChatGPT extension/plugin.